Terms of service

TERMS OF SERVICE

Last updated: September 6, 2026

OVERVIEW

Welcome to Mildly Unhinged Co.! The terms "we", "us" and "our" refer to Mildly Unhinged Co. Mildly Unhinged Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Mildly Unhinged Co. is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted or rendered in our online store.

Many products offered by Mildly Unhinged Co. are produced on demand after an order is placed. Minor variations in color, print placement, positioning, or appearance may occur as part of the production process. Such minor variations that do not constitute a manufacturing defect are not considered defects for purposes of our Return & Refund Policy.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Mildly Unhinged Co. reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Mildly Unhinged Co. confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as Mildly Unhinged Co. may be unable to accommodate cancellation or modification requests after an order is accepted or enters production.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email address, billing information and/or phone number provided at the time the order was placed.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs or import charges.

Prices posted in our online store may differ from prices offered through third parties. We may offer promotions that affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for purchases made through our store.

You represent and warrant that the payment information you provide is true, correct and complete, that you are authorized to use the payment method, and that you will pay all charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, production delays outside our reasonable control, severe weather, natural disasters, incorrect customer-provided addresses, or other events outside our reasonable control.

Shipping charges are displayed or calculated during checkout where applicable.

Please refer to our Shipping Policy for additional information regarding shipping and delivery.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, designs and the selection and arrangement thereof, are owned by Mildly Unhinged Co., its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit material from the Services without our prior written consent, except as otherwise permitted by law.

Nothing in these Terms grants you a license or other rights under any patent, trademark, copyright or other intellectual property belonging to Mildly Unhinged Co., Shopify or any third party.

Mildly Unhinged Co.'s names, logos, product and service names, designs and slogans are trademarks of Mildly Unhinged Co. or its affiliates or licensors. You must not use such trademarks without prior written permission.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing through the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that access to such tools is provided "as is" and "as available" without warranties, representations or conditions of any kind and without endorsement.

We shall have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you understand and approve of the terms under which those tools are provided.

We may also offer new features, tools or resources through the Services in the future. Such features will be considered part of the Services and subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access.

If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for harm or damages related to your access to third-party websites or your purchase or use of products, services, resources or content from third parties.

Please carefully review third-party policies and practices before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Mildly Unhinged Co. is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with Mildly Unhinged Co.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Mildly Unhinged Co., including any injury, damage or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with Mildly Unhinged Co.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy.

Certain personal information may also be subject to Shopify's Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes certain personal information relating to access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers as necessary to provide the Services.

Please review our Privacy Policy for additional information regarding how personal information is collected, used and shared.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for purposes including operating, improving and promoting the Services.

You represent and warrant that you own or have the necessary rights to your Feedback and that your Feedback does not violate the rights of another party.

We have no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback.

We may monitor, edit or remove Feedback that we determine is unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable or that violates intellectual-property rights or these Terms.

You are responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information provided through the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if information is inaccurate, including after an order has been submitted, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations, infringe intellectual-property rights, harass or harm others, transmit false or misleading information, distribute malware or malicious code, send spam, impersonate another person or entity, collect personal information unlawfully, interfere with security features, or otherwise misuse the Services.

You may not reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services except as expressly permitted by us.

We reserve the right to suspend, disable or terminate access to the Services if we determine that these Terms have been violated.

SECTION 14 - AGENTS

This section applies if you use or cause the deployment of an autonomous or semi-autonomous software service ("Agent") to access or interact with the Services.

Agents must accurately identify themselves and must not conceal that access or interaction is being performed by automated software.

Agents may not circumvent CAPTCHAs, security measures or other measures intended to distinguish automated access from human access or to control access to the Services.

We may limit whether and how Agents access, use or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, in our discretion as permitted by applicable law.

You will remain responsible for amounts properly due through the date of termination.

Provisions that by their nature should survive termination will continue to apply following termination, including provisions regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification and Governing Law.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general information purposes.

We do not warrant the accuracy, completeness or usefulness of information except as otherwise required by applicable law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND EXCEPT AS EXPRESSLY PROVIDED BY MILDLY UNHINGED CO. OR REQUIRED BY LAW.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MILDLY UNHINGED CO., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS AND LICENSORS, AND SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE SERVICES.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Mildly Unhinged Co., Shopify, and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from third-party losses, damages, liabilities or claims, including reasonable attorneys' fees, arising from your breach of these Terms, violation of applicable law or violation of the rights of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law and the unenforceable portion will be deemed severed from these Terms.

Such determination will not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms and the policies or operating rules posted through our Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede prior or contemporaneous agreements or communications concerning the Services.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign these Terms or your rights or obligations under these Terms without our prior written consent.

We may transfer, assign or delegate these Terms and our rights and obligations as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with applicable federal law and the laws of the jurisdiction where Mildly Unhinged Co. is headquartered.

You and Mildly Unhinged Co. consent to venue and personal jurisdiction in the applicable courts, subject to any rights you may have under applicable consumer-protection law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service on this page.

We reserve the right to update, change or replace portions of these Terms by posting updates and changes to our website.

Where required by applicable law, we will provide notice of material changes.

Your continued use of the Services following the effective date of changes constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Mildly Unhinged Co.
Email: melissacole2022@outlook.com
Connecticut, United States